Due to the Coronavirus (COVID-19) crisis, we are experiencing various stock availability issues and price increases. Thus, some of our products may have significant delivery delays, or may become unavailable for an indefinite period of time.
Please know, we're doing everything we can to mitigate these problems. Yet, due to supply chain issues which we cannot control, there may be undesired effects, such as price increases and stock outages.
We will communicate these issues the best we can via our website. For more specific information, please contact us.
For your information we are currently experiencing various delays with the following products:
Order lead-times
Currently we have extended lead-times for all orders. The following list is an estimate of lead-times for a given channel. Please note, these lead-times do not consider all factors, but give a rough idea:
- Our website: 3 business days or less (most orders will be fulfilled within 3 days)
- Amazon: 5 business days or less (most orders will be fulfilled within 3 days)
- Etsy: 5 business days or less (most orders will be fulfilled within 3 days)
- Wholesale: 3 weeks or less (depending or order volume; most orders will be fulfilled within a week time or less)
For any extenuating circumstances which may induce longer delays, we will do our best to contact you. We will also honor any refunds due to lead-times, prior to shipment. For further information, please contact us.
About our manufacturing practices
We take our manufacturing practices very seriously. During this time we are taking extra precautions to ensure the materials we hand, purchase and ship are free of contamination.
This also includes precautions to assure that all people who enter out facility are healthy and free of any symptoms of sickness. Moreover, our staff has been trained in all necessary procedures to operate safely and assure quality controls to eliminate any potential contamination.
